How long will it take until I receive my delivery?
Most orders are delivered within 3-7 business days, between 10 am and 8 pm. Delivery times may vary depending on your location.

How can I track the delivery status?
Once your order has been shipped, you will receive a delivery confirmation phone call from VibroKW.

During which hours of the day can I expect delivery?
Deliveries take place during business hours, specifically from 10 am to 8 pm.

Will I be notified of the exact delivery date?
Deliveries are scheduled within business hours (10 am to 8 pm) and we will contact you by phone before delivery. Please note that an adult signature is required for each item in the order upon delivery. If there are any changes to the delivery address, please inform us prior to delivery.

What happens if I am not available at the delivery address during delivery?
We will contact you by phone before delivering to your location.

Can someone else sign for the delivery on my behalf?
Other members of your household can sign for the delivery, but they will be required to provide some form of identification.

Partial Delivery
When purchasing multiple items from VibroKW in a single order, it is possible that certain items may not be available for immediate delivery. In such cases, a partial delivery will be made, meaning you will receive only a portion of your entire order. No additional delivery fee will be charged for subsequent deliveries.

Out-of-Stock Items
Any out-of-stock items in your order will be automatically delivered separately.

Guarantees and Warranties
The products sold on the VibroKW website are covered by the manufacturer's warranty.

Please feel free to reach out if you have any further questions or require additional information.